AEOGeoAI Research

We Tested 515 Miami Businesses in AI Search. 99.6% Weren't Cited Once.

AEOGeoAI Research  ·  Miami Beach  ·  2026  ·  Data: DOI 10.5281/zenodo.21271085

Key findings at a glance

More people now ask ChatGPT, Claude and Gemini to recommend a local business than ever before. So we ran a direct test: across 515 Miami-Dade businesses in three industries, how often does AI actually name the business when someone asks for the best in its category? The answer was 0.4%.

The shift is already underway. Google's AI Overviews now appear on roughly half of all searches, and a growing share of buyers open ChatGPT before they open Google. When someone in Bogotá researching a Miami condo, or a patient searching for a Brickell physical therapist, asks an AI for a recommendation, the AI gives a direct answer naming specific businesses. We wanted to know which businesses get named — and which don't.

So we tested 515 independent Miami-Dade businesses across health, legal and real estate, querying ChatGPT, Claude and Gemini with the kind of local recommendation prompts real buyers use. The result was consistent enough to be uncomfortable.

99.6%
of 515 Miami-Dade businesses received no genuine AI citation

What does "not cited by AI" actually mean?

It means the AI discussed your industry, named your competitors, and still never said your name — not that it failed to answer the question.

This is the distinction that matters, and it's easy to misread the number without it. "Not cited" does not mean the AI refused to answer. In almost every case, the AI answered readily — it discussed the category in detail, and it frequently named specific businesses. It just didn't name the business we were testing.

We separate two outcomes. A response is category-adjacent when the AI engages with the query — talks about Miami dentists, or Miami developers, or Miami business lawyers — without genuinely citing the specific business in question. A response is a genuine citation only when the AI actually names and recommends that business as an answer to the prompt. Across all 515 businesses, 99.6% of outcomes were category-adjacent noise. Genuine citations were 0.4%.

The AI almost never failed to answer. It answered by naming competitors — while omitting the business we tested.

How we tested it

Sample
515 independent Miami-Dade businesses
Sectors
Health (298), legal (120), real estate (97)
Engines
ChatGPT, Claude, Gemini
Prompts
Local recommendation queries (e.g. "best multifamily developer in Miami, FL")
Scoring
Category-adjacent vs. genuine citation, per business, per engine
Dataset
Published on Zenodo, DOI 10.5281/zenodo.21271085

Is this just one industry, or does it happen everywhere?

The same pattern held across health, legal, and real estate — which is what makes it structural, not a quirk of one market.

If this were noise, we'd expect it to vary by industry. It didn't. The finding was remarkably uniform across three very different sectors — which is what makes it a structural pattern rather than a quirk of one market.

SectorBusinessesCategory-adjacentGenuine citation
Health29899.3%0.7%
Legal120100%0%
Real estate9799.0%0%

Legal was the most uniform outcome in the entire study: across 120 Miami-Dade law firms, 100% of responses were category-adjacent and not one produced a genuine citation of the firm tested. Real estate was nearly as stark — and revealed something else. When we asked about Miami developers, one name absorbed the answers: Related Group was named in 97.9% of all real-estate responses. The competition for an AI citation in that sector wasn't the firm down the street. It was a single mega-developer.

Why does AI name big institutions instead of my business?

Because AI systems name the best-documented business, not the best one — and large institutions carry far more third-party documentation than any independent.

The reflex is to assume the omitted businesses are lower quality. The data doesn't support that. These are established, well-reviewed Miami practices and firms — many of them ranking on page one of Google for their own category. Ranking on Google and being cited by AI turned out to be almost unrelated.

What separated the businesses AI named from the ones it ignored wasn't quality. It was documentation. AI systems don't read your website and take your word for it. They cross-reference independent, third-party sources to confirm that an entity exists, what it does, and where it operates. Large institutions — hospital systems, AmLaw firms, mega-developers — carry vastly more of that external confirmation. So they get named. The independent business, with the same or better service but far thinner third-party evidence, stays invisible.

AI does not recommend the best businesses. It recommends the best-documented ones.

We model this as a two-stage process. Before an AI will name a business in a local recommendation, it needs entity validation — independent confirmation that the business is real and legitimate — and geographic association — evidence tying that business to the specific place being asked about. Miami's institutions clear both bars automatically. Most independent businesses clear neither, not because they aren't real or local, but because nobody outside their own website has documented that they are.

How can I test whether AI can see my business?

Run your own category's recommendation query in each AI system and check whether it names you — here are the five tests we used, and what each one reveals.

You don't need our tooling to get a first read. Ask each AI the same kind of question a customer would, then look at whether your business appears, how it appears, and what shows up instead. This table is the diagnostic we applied across all 515 businesses — you can run it on your own.

TestWhat to ask the AIWhat it reveals
Direct category"Best [your category] in [your city], FL"Whether you're named at all when a customer asks the core question. In our study, 99.6% were not.
Named check"Is [your business] a good [category] in [city]?"Whether the AI recognizes your business as a real entity, or has to guess from your name alone.
Competitor surface"Who are the top [category] providers in [city]?"Which businesses AI names instead of you — usually institutions and chains, not the firm down the street.
Cross-modelRun the same query in ChatGPT, Claude and GeminiWhether any citation is stable or model-specific. Genuine citations rarely appeared on more than one model.
Evidence trace"What sources describe [your business]?"Whether independent third-party sources confirm you exist — the signal AI actually relies on.
Want the scored version across all three engines at once? Our free AI visibility checker runs these tests for you and returns a 0–100 score per model — no account required.

What does this mean for a Miami business?

You can be excellent, well-reviewed, and ranking on Google — and still be invisible in the AI answers your customers now use. The missing ingredient is external evidence, not quality.

The gap this exposes isn't a marketing-budget problem and it isn't a quality problem. A business can be excellent, well-reviewed, and ranking on Google, and still be absent from the AI answers its future customers now rely on. The missing ingredient is external evidence — the third-party confirmation AI needs before it will name you. We call that the Evidence Gap, and closing it is a different discipline from traditional SEO.

AEOGeoAI is a Miami AI search optimization agency that helps local businesses close that gap through permanent placements on established publications already indexed by AI systems — or explore the full research below.

Read the full study

All 515 businesses, complete methodology, sector breakdowns and competitor analysis — with the dataset published and citable on Zenodo.

Miami AI Search Visibility Study →

References & data

  1. AEOGeoAI. Miami AI Search Visibility Study 2026: Analysis of 515 Miami-Dade Businesses Across ChatGPT, Claude & Gemini. Zenodo. DOI: 10.5281/zenodo.21271085. Full dataset and methodology.
  2. AEOGeoAI. Miami Health Practices Google AI Visibility Report 2026. Zenodo. DOI: 10.5281/zenodo.20918793.

All figures in this article are drawn from AEOGeoAI's own primary research, published as open datasets with assigned DOIs and reproducible methodology. Every number here is traceable to a published record.